ATM Card Security
ATM and Card Safety
Following some simple guidelines for ATM and Debit card transaction can help protect you from fraud and identity theft.
- Treat your card like cash. Always store your card in a safe place.
- Keep your PIN secret. Memorize your PIN. Never write it on your card or store it with your card. Never let someone else enter your PIN for you. Do not give your PIN over the phone or through email.
- Block the view of others when entering your PIN. Shield the PIN pad when entering your PIN to prevent others from observing it.
- Never disclose your PIN or card number in response to an unsolicited email or phone request. Fraudsters may initiate requests for PIN or card numbers and make these requests seem urgent. We will never ask you to provide your PIN or complete card number.
- Do not let your card out of your sight when purchasing goods or services. The information on the card may be "skimmed" or copied electronically so that fraudulent cards can be created with your information.
- Report a lost or stolen card at once. Contact us immediately if you lose your card or it is stolen to reduce the chance that it will be used improperly. Prompt reporting will also limit your potential liability for unauthorized transactions.
- Sign all ATM, debit cards and credit cards immediately upon receipt.
- Destroy unused or expired ATM, debit and credit cards.
Following some simple guidelines for ATM use can help keep you and your card information safe and secure.
- Always observe your surroundings before conducting an ATM transaction. If anything appears suspicious, leave at once. If anyone follows you, go immediately to a crowded area and call the police.
- Look for possible fraudulent devices attached to the ATM. If the ATM appears to have any attachments or alterations to the card slot or key pad, do not use the ATM. Report the problem to the ATM owner or your financial institution.
- Minimize the time spent at the ATM. Have your card out and ready to use. When the transaction is complete, put your card, money and receipt away and immediately leave the area. Do not count your money while at the ATM.
- Be certain that the transaction is complete before leaving.
- Keep your doors locked, windows up and engine running when in line at a drive-up ATM. Leave enough room between vehicles to allow for a quick exit should it become necessary.
- Avoid an ATM that is poorly lit or obstructed from view.